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FAQs
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What is Epoxy Resin?Epoxy resin is a type of synthetic polymer that hardens when mixed with a hardener. It is commonly used as a coating for various surfaces or as a casting material for moulds. The resin I use is free of VOCs and totally food safe!
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Is Resin Heat Resistant?Yes! The type of resin I use is heat resistant up to 160 degrees fahrenheit.
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What Customisation Do You Do?Anything and everything we possibly can. The price is also free! Just about anything can be preserved in resin such as dried flowers, ashes, pictures, glitter, lights, toy figures, metal items, plastic items, glass, ceramics and many many more! If you want to sent your own items into me please contact me as I will arrange a free collection! You can choose from one colour to multiple, transparent or opaque. The limit is your own imagination. To get some inspiration check out the About section 😊 and choose your customisation options at checkout or feel free to contact me directly for more challenging pieces.
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Can I Request a Custom Order?Absolutely! We love working with our customers to create custom orders. Please contact us via the contact form with your specific request and we will do our best to accommodate. Alternatively use the customisation options at checkout!
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Are Your Products Handmade?Yes, all of our products are handmade by myself.
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Are Your Products Food Safe?Yes! All of our products are safe for food.
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How Should I Care For My Resin Product?We recommend hand washing your product with warm soapy water and drying it with a soft cloth. Avoid exposing your product to high temperatures or placing it in the dishwasher or microwave. You will also receive a resin care card with more information on with your order.
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Do You Offer International Shipping?Yes, we offer international shipping to all European countries. Prices differ so please ensure you check the shipping fees when checking out. Please also be aware, if purchasing from abroad, you MAY be subject to customs charges that are outside of my control.
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What is Your Return Policy?Please see our return and refund policy here: https://www.resin-oasis.com/shipping-returns
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